Shipping policy

Carriers & Delivery Times

  • Handling Time: Because each piece is inspected and packed with care at our studio, please allow 3–5 business days for handling before dispatch.
  • Standard Shipping: Our default carrier is YunExpress (Air Freight). It ensures safe delivery to most parts of the world within 10–15 business days, complete with end-to-end tracking.
  • If you have any questions regarding delivery timeframes to your specific region, please don't hesitate to reach out.

Shipping Rates

  • We believe in fair, transparent pricing rather than marketing gimmicks like "free worldwide shipping" (which simply bundles inflated shipping fees into the items price).
  • Shipping rates are calculated at checkout based on actual package dimensions, weight, and destination distance from China (e.g., shipping to Singapore is significantly lower than shipping to Canada).
  • Rates may adjust dynamically based on real-time carrier quotes from YunExpress.

Duties & Taxes (DDP)

  • We ship on a DDP (Delivered Duty Paid) basis whenever possible. Applicable duties and taxes are collected at checkout so your package clears customs smoothly without surprise fees upon delivery.
  • In rare cases where additional local taxes apply, we will notify you immediately to discuss the best solution—no unpleasant surprises.

Express Shipping

  • If you need your order urgently within 3–5 business days, we can arrange an express air courier via DHL or FedEx.
  • Please contact us prior to or right after placing your order; we will check real-time courier quotes and invoice you for the additional shipping difference.